Q1. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2 : What about your delivery time?
A: We have a lot of products in stock . We can send the stock products in 3 work days.If without stock , or stock is not enough, we will check the delivery time with you.
Q3. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q4. Do you have a catalogue? Can you send me the catalogue to have a check of all your products?
A: Our catalogue shows most of our products, but not all. So just let us know what product do you need ,and how many do you want . If we do not have it , we can also design and make a new mould to produce it . For your reference, making a ordinary mould will take about 15-30days.
Q5.I can’t find the product on your catalogue, can you produce according to the samples?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q6. What is your sample policy?
A: we can provide free samples. Normally, we provide 5-10pcs free samples for test or quality checking .But you have to pay for the shipping cost . If you need many items, or need more qty for each item,we will charge for the samples.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q8: How do you make our business long-term and good relationship?
A: 1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
